Collection: Frequently Asked Questions
The Buried in Work marketplace offers practical tools designed to help people organize important information, plan ahead, and reduce stress for loved ones. Our products are built around real world estate, end of life, and legacy scenarios and are designed to be usable, understandable, and helpful when they are actually needed.
Some items are physical, some are digital, and some are educational. Each product listing includes details about what is included and how it is meant to be used.
General Questions
Who is Buried in Work for?
Buried in Work is for anyone who wants to be more organized, prepared, or thoughtful about their life, legacy, or responsibilities. That includes people planning ahead, caregivers, executors, family helpers, and professionals supporting others.
Are your products legal documents?
No. Our products are organizational and educational tools. They do not replace legal advice or legally required documents such as wills, trusts, or powers of attorney. We recommend working with qualified professionals when appropriate.
Do you offer discounts or promotions?
Occasionally. Any available discount codes will be clearly communicated and must be entered at checkout. We cannot apply discounts retroactively.
How can I contact customer support?
Email support@buriedinwork.com and include your order number in the subject line for the fastest response.
CLEAR Kit Questions
What is the CLEAR Kit?
The CLEAR Kit is a guided physical estate organization system. It helps you collect, organize, and communicate important personal, financial, medical, and end of life information in a way others can understand and use.
Is the CLEAR Kit just a binder with forms?
No. The CLEAR Kit is a structured system with prompts, explanations, and connections to updated online resources. It is designed to adapt to your life, not sit unused on a shelf.
Do I need an attorney to use the CLEAR Kit?
No. Many people use the CLEAR Kit on their own. Others use it alongside an attorney, financial advisor, or other professional. It works either way.
Is this only for older people?
No. Estate organization is not about age. It is about responsibility.
People use the CLEAR Kit at many stages of life, including when they buy a home, have children, care for aging parents, run a business, or simply want their information organized in one place. Planning earlier usually makes the process easier and far less stressful.
If we are married or partnered, do we need one kit or two?
Most couples choose one CLEAR Kit designed for two adults.
The two adult version is built to organize shared information as well as individual details for each person. It works well for spouses or partners who manage life together but still have separate accounts, documents, or preferences.
Some households choose separate kits when there are prior marriages, complex finances, multiple households, or adult children involved. In most cases, however, a single two adult CLEAR Kit is the right starting point.
Is the CLEAR Kit customizable?
Yes. You fill it in with your information and decisions. Some versions also include customized cover sheets or materials specific to your household.
How long does it take to complete?
There is no set timeline. Some people work on it over several weeks. Others revisit it periodically as life changes.
What if I already have a file cabinet, binder, or box?
Many people do.
The difference is structure and usability. The CLEAR Kit provides guidance on what information matters, how to organize it, and how someone else would use it. You can move existing documents into the system or use it to identify gaps in what you already have.
How do I keep my CLEAR Kit secure?
The CLEAR Kit is meant to be stored in a secure location of your choosing, such as a home office, safe, or locked cabinet. You control who knows where it is and who can access it.
The kit helps you document what exists and where it is stored. It is not intended to replace safes, legal protections, or account security tools.
Why is the CLEAR Kit a physical product instead of digital only?
Because physical systems are easier to find, easier to use under stress, and easier for loved ones to understand.
The CLEAR Kit is designed to be accessible even if someone is locked out of accounts, devices, or online services. Physical organization reduces friction during moments when clarity matters most. The system also connects to online resources for updated guidance, but it does not rely on technology alone.
Can I return the CLEAR Kit if I change my mind?
Yes, subject to our return policy. Please review the Return and Shipping Policy for details, including timelines and condition requirements.