Shipping policy

1. Shipping Destinations

We currently ship to the following locations:

  • United States
  • Canada
  • United Kingdom
  • European Union
  • Australia

If you are outside these regions and would like to place an order, please contact us at support@buriedinwork.com for assistance.

2. Processing Time

  • Order Processing: Orders are typically processed within 1-3 business days. You will receive an email notification with tracking details once your order has been dispatched.
  • Custom Orders: For custom products or services, processing times may vary. Please refer to the product description for specific timelines.

3. Shipping Rates and Delivery Times

Shipping options are provided at the time of checkout.

4. Order Tracking

Once your order is shipped, you will receive an email with a tracking number and a link to track your package. Please allow 24-48 hours for tracking information to update.

5. Customs, Duties, and Taxes

For international orders:

  • Customs and Import Taxes: Orders shipped outside of the USA may be subject to customs, duties, and taxes based on the destination country’s regulations. These charges are not included in the purchase price and are the responsibility of the recipient.
  • Please check with your local customs office for more information on potential fees before placing your order.

6. Shipping Delays

While we strive to meet the delivery times stated, there may be occasional delays due to factors beyond our control, such as weather conditions, carrier issues, or customs processing delays. If your package is delayed beyond the estimated delivery date, please contact us at support@buriedinwork.com, and we’ll do our best to assist you.

7. Lost or Stolen Packages

Buried in Work is not responsible for packages lost or stolen after delivery confirmation. If your package is marked as delivered but you cannot locate it, please check with your neighbors or contact your local post office. If you believe your package was stolen, please reach out to support@buriedinwork.com for further assistance.

8. Returns & Refunds

For information on returning items, please review our Return Policy.

9. Contact Us

If you have any questions about our shipping policy or need help with your order, please reach out to us at support@buriedinwork.com.